PRIVACY POLICY

Welcome to Bollé & Bloom www.bolleandbloom.co.uk. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you:

Fill out contact forms

Subscribe to our newsletter

Make a purchase

Book a consultation

Non-Personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, and website usage data. We collect this information through cookies and other tracking technologies.

Cookies: We use cookies to enhance your browsing experience and collect website usage data. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services

To respond to your inquiries

To send you newsletters and promotional materials (with your consent)

To process your orders and bookings

To improve our website

To comply with legal obligations.

4. Sharing Your Information

We may share your information with:

Third-party service providers who assist us with website hosting, payment processing, and other business operations.

Legal authorities when required by law.

5. Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure.

6. Your Rights

You have the following rights:

To access your personal information

To correct inaccuracies in your personal information

To request the deletion of your personal information

To object to the processing of your personal information

To opt out of marketing communications.

7. Children's Privacy

Our website is not intended for children under the age of [Specify Age]. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to

time. We will notify you of any changes by posting the new policy on our website.

SAFETY SECURITY

As the sole owner and operator of Bollé & Bloom, I understand the importance of your trust and take the safety nd security of your personal information very seriously. I'm personally committed to protecting your data.

How I Protect Your Information:

Secure Data Handling: I employ secure practices to protect your data from unauthorised access. This includes using a secure website (HTTPS) and keeping digital records protected.
Third-Party Payment Processing: To ensure secure payment transactions, I use reputable third-party banking services. These services are PCI DSS compliant, meaning they adhere to stringent security standards for handling credit card information. I do not store your full credit card details myself.
Personal Data Management: I personally manage all data, ensuring that your information is only used for the purposes you intended.
Regular Security Checks: I regularly review my security practices to ensure they remain up-to-date.

How I Use Your Information:

Order Fulfilment: I use your personal information to process and fulfil your orders, including contacting you directly regarding order updates or delivery information.
Customer Communication: After a successful purchase, I personally contact you to confirm your order, provide delivery updates, or ask for feedback.
Marketing Communications (with consent): If you've opted in, I may send you occasional newsletters or updates. You can easily unsubscribe at any time.
Website Improvement: I may use anonymised data to understand website usage and improve your experience.
Legal Compliance: I will only disclose your information if legally required.

Data Collection:

I collect data through secure forms on my website, such as contact forms and order forms.
I may also use cookies to improve your browsing experience.

When I Contact You:

I will personally contact you after a successful purchase to confirm your order and provide delivery information.
I will contact you directly via email or phone if there are any questions or issues with your order.
I will only send marketing communications with your explicit permission.

I'm dedicated to maintaining the security and privacy of your information. If you have any questions or concerns, please don't hesitate to contact me directly.